Last updated August 1, 2026
When you visit our site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, what websites or search terms referred you to us, and how you interact with the site. We refer to this automatically-collected data as "Device Information". When you make a purchase or submit an enquiry, we collect information from you including your name, billing and shipping addresses, payment details, email address and phone number. We refer to this as "Order Information".
We use Order Information to fulfill orders — processing payments, arranging shipping, and providing invoices and order confirmations — as well as to communicate with you, screen orders for potential risk or fraud, and, where you have agreed, provide information or advertising about our products. We use Device Information to screen for risk and fraud (particularly your IP address) and to improve and optimise our site, such as by generating analytics about how visitors browse and interact with the site and assessing the success of our marketing efforts.
We share your Personal Information with third-party service providers that help us run the site and process orders, such as payment processors, shipping carriers and analytics providers. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request for information (such as a subpoena or search warrant), or to otherwise protect our rights.
Depending on your location, you may have the right to access, correct, update or delete the personal information we hold about you. To exercise any of these rights, please contact us using the details below and we will respond within applicable legal timeframes.
When you place an order through the site, we maintain your Order Information for our records unless and until you ask us to delete this information. We periodically review the data we hold and remove what is no longer needed.
We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. When we make changes, we will revise the "last updated" date at the top of this page. We encourage you to review this page periodically.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sales3@yjaivy.com.