Last updated August 1, 2026
We ship primarily via reliable courier carriers. Our shipping department is closed on weekends and public holidays, so any orders placed on those days will ship within the next two business days. Once your order has shipped, we will email you your tracking number so you can follow your package.
A complete and correct delivery address is essential. Once an order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us because of an incorrect or incomplete address, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee.
All orders have a processing time and a shipping time. We generally process and dispatch orders within 48 hours (excluding weekends and holidays). Delivery time depends on the shipping method you choose and your location. Domestic (United States): - Economy: 5 to 8 business days — Free - Standard: 3 to 5 business days — calculated at checkout Rest of the World: - Economy International: 10 to 18 business days — calculated at checkout
Knives and related products may be restricted in certain areas, and ownership or carrying may be regulated by local laws. Before ordering, please make sure you understand the laws in your area regarding the possession, carrying and import of the products you purchase. We reserve the right to refuse or cancel orders that we cannot legally ship.
We package each knife securely to protect it in transit. Where possible, we use eco-friendly packing materials to reduce waste while ensuring your order arrives safely.
If you have any questions about shipping, or if you have not received your package, please contact us at sales3@yjaivy.com and we will be happy to help.